Support Center
Need help? We're here to assist you with any questions about our services or technical support.
How Can We Help?
Live Chat
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Available 9 AM - 6 PM (EAT)
Phone Support
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+254 (702) 719-173
Client Dashboard
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Frequently Asked Questions
What services do you offer?
We offer comprehensive web development services including custom websites, e-commerce solutions, AI tools, design services, software solutions, and digital marketing. Our team specializes in creating scalable, modern web applications.
How long does a typical project take?
Project timelines vary depending on complexity. Simple websites typically take 2-4 weeks, while complex applications can take 2-6 months. We provide detailed timelines during project planning and keep you updated throughout development.
Do you provide ongoing support after launch?
Yes, we offer various support packages including maintenance, updates, and technical support. We can also provide hosting and domain management services to ensure your website runs smoothly.
What technologies do you use?
We use modern, industry-standard technologies including React, Next.js, Node.js, Python, and various cloud platforms. We choose the best technology stack for each project based on requirements and scalability needs.
Can you work with existing websites?
Absolutely! We can help improve, redesign, or add new features to existing websites. We'll assess your current setup and recommend the best approach for enhancements.
How do you handle project communication?
We maintain regular communication through scheduled meetings, progress updates, and a client dashboard where you can track project milestones and provide feedback in real-time.
Still Need Help?
Can't find what you're looking for? Our support team is ready to help with any specific questions or issues.